Computer Mail Services, Inc.
Software / Services / eMail Tools: IP Address Blocking, Spam Filtering, Log Data Mining and DNS Blacklist Monitoring

TELEPHONE: 248.352.6700 or 800.883.2674 (USA Only)

Products

BL-Monitor

ES-Insight

XE-Filter

Praetor MeM

Praetor Software

XE-Filter Questions

	Go to XE-Filter Main
	Download XE-Filter Trial
	Pricing / Purchasing

Why do I get a "Failed to enable constraints" error when using the XE-Filter Manager Utility?

This error indicates there is a duplicate entry in the connectionLOG.XML data file. It effects the XE-Filter administration program but does not stop the performance of the filter itself.

Follow these steps to correct this situation:

Stop the IIS SMTP Server or Exchange Server (if XE-Filter is installed on the Exchange machine).

Edit the connectionLOG.XML file and locate the duplicate entry.

Entries are alphabetically sorted in ascending order of the 2-letter country code abbreviation. Eliminate the duplicate entry with the smallest count in the AC or DC attributes (allowed or denied connections).

Restart IIS or Exchange Server.

Once the SMTP Server restarts XE-Filter will read the values in this edited data file. Your XE-Filter Manager will now open properly.

[ Home ] [ About CMS ] [ Site Map ] [ Support ] [ Downloads ] [ FAQ ] [ News ] [ Press Release ]
[ XE-Filter ] [ ES-Insight ] [ BL-Monitor ] [ Praetor Managed eMail ] [ Praetor Software ] [ Ad Sponsorship ]

Send mail to Webmaster with questions or comments about this web site.
Copyright 2008 Computer Mail Services, Inc.