Going Beyond Spam Filtering

Spam is not gone.  In fact the volume of email deemed as spam is increasing but it is under control at the user mailbox level. 

Advanced email filters like the Praetor software and managed services like Praetor MeM can be tuned to stop 99% of all spam email messages with a false positive rate less than 0.03%.

With the Praetor spam filter operating efficiently the question then becomes how to leverage the investment in email content filtering to achieve an even higher ROI.

Most likely the purchase of a spam filter was due to a flood of spam and the need to control it but Praetor can do much more. 

Praetor can be used to train people, protect corporate knowledge and prevent costly legal battles arising from the misuse of email.

Using Praetor in ways beyond spam filtering increases corporate profits, protects staff and fine tunes email into an efficient business tool.

Scan for leaks of proprietary information and trade secrets.

Trap email with business projections before it is accidentally sent to outside addresses. Prevent salary information from being sent to company-wide mailing lists. Discover that trade secrets are being deliberately sent to competitors for personal gain and profit.

Enforce policy concerning listservers.

Email concerning religion or political activities can affect morale, creating division within employee ranks.

Halt distribution of a satirical, religious-themed jokes like "The Gospel According to St. Titleist". Block political email, satirical or factual, from annoying and possibly angering employees.

Archive all or just specific messages based upon legal, governmental or fiduciary requirements.

HIPAA (Health Insurance Portability and Accountability Act) compliance is a business requirement. As a financial or law firm, there is a responsibility to retain correspondence with clients. Use archived messages as a training tool for Help Desk employees. Build a knowledge base of archived messages for future reference.

Often a key to superior performance and ROI is the ability of a content filter, like Praetor, to adapt to unique and custom situations.

Some custom applications developed to work in unison with Praetor include:

INSURANCE INDUSTRY Scanning the email subject line for a policy number a custom Praetor application will:   1) Verify the existence of a policy   2) Archive the message accordingly RETAIL SECTOR Customer Service Call Center application examines email for certain keywords and routes it to the appropriate department or service agent.

Legal problems arising from email are well documented.

Racist, sexist or defamatory language contained in email, even "joke" email", can result in serious and expensive problems.

Stop the unhappy employee using email to broadcast harmful information about the company Prevent the mailing of digital photos of employees caught in embarrassing situations. Discover illegal or potentially subversive groups forming within the business.

Send notices whenever messages arrive meeting specific criteria.

Track patterns of email use and abuse.

Restrict message size based on department or group requirements.  This controls bandwidth and tailors email needs to essential work requirements.

Add unique disclaimers based upon different conditions.